In the second year, the grill quit working. The auger turns and the heating rod gets hot but the grill shuts itself off within minutes. I think it is the controller but I've had the same experience as others: emails and phone calls to Traeger's customer service are unanswered. My wife just wants to return it to Costco but I'd rather fix it. Given the lack of response and the poor quality of the electronics, I'm starting to come around to my wife's point of view.
You need some temperature control in your grilling system: Even though most propane and charcoal grills include a temperature gauge, they’re not precise. Because the pellet Traeger grill works more like an oven, cooking at a precise temperature setting is a lot easier to do. It’s not quite as precise as the oven in your kitchen, but the Traeger system’s temperature control is surprisingly accurate most of the time. Some manufacturers of low cost pellet grills only offer low, medium, or high temperature settings.
Dealers are happily selling these while Traeger is aware per 1-800 call that they need to replace thousands of drip pans/heat exchangers on units that have been shipped because the ones in the units shipped allow heat to fluctuate widely. Traeger recommended NOT USING THIS BRAND NEW GRILL until I receive the replacement part which they will not receive until the last part of August and they will not commit to expedited shipping when they finally ship.
Once it reaches the ideal temperature, it uses an Internal Temperature Sensor to maintain it throughout the cooking process. Forget about checking on the status of your grilling every few minutes, this unit makes sure your food is cooked thoroughly and evenly — no babysitting needed here! This way, you can enjoy your time with your friends, which is what a BBQ party should be.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.