Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with!
I’ve had the chance to use one the the Traeger Grills Pro Series grills now for some time, and I find it to be a great pellet grill. They really beefed up the chassis of this model, with a stronger, wider-stance sawhorse base, larger wheels, a nice strong side lift bar, and an upgraded Digital Pro Controller with Advanced Grilling Logic that keeps temps steady, but allows for a temp swing of about 15 degrees. I mention the temp swing here as a positive, rather than a negative. By allowing a tiny bit of temperature fluctuation, I find the grill actually puts out a bit more smoke throughout the cook as pellets are fed in to regulate temps.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
Compared to the features, Daniel Boone’s price is quite reasonable. But with brands like Camp Chef and Traeger in the market, it has been difficult for GMG to take more than one spot in our top 10 list. Regardless, this is the best product GMG has to offer, having a balance between price, cooking space and features, bringing it to our honorable mentions list.
A: As one of the most frequently asked questions, we can see why individuals are interested in this question. The lid material depends on the manufacturer. However, we have commonly seen that most brands use a steel lid that is powder coated or a stainless steel lid that is reflective. With that said, individuals can expect that the will be very durable and hold in the heat of the grill very well.
I have used a pellet smoker for about five years, and looked at, or used, many different brands. I have added auxiliary smoke generators, and tried almost every way possible to create authentic BBQ on a pellet smoker— It can’t be done. When the vendors, or users, refer to subtle smoke they mean virtually no wood flavor. Do yourself a favor and try a simple test: go to a really good BBQ joint, or BBQ competition; try some of their Q and then compare it to pellet meat. There is no comparison. I wanted the pellet unit to produce good Q in the worst way because of the ease. You cannot duplicate the smoke created in a wood, or wood/charcoal firebox with compressed sawdust. It pains me to say it but it is true.
Pellet grills have a couple of very distinct advantages and disadvantages. The best can hold a constant temperature more or less indefinitely, provide even smoke at low temps, cook w/o smoke at high temps, make it possible to evenly cook several different meats and do a good job at two zone cooking. The Yoder excels at these. It is built like a tank, easy to use and I love it. One drawback for some pellet grills is the inability to reach high temps and sear. With the GrillGrates I have reached almost 600F and can sear with the best of them. Drawbacks. Well, it is a bit tricky to clean, but I guess I am keeping it cleaner than I did my previous grills!
The built-in cords on outdoor cooking devices are often not long enough, and although regular household extension cords will work for rotisserie kits, they will not carry enough juice to keep you pellet smoker or electric smoker going. They could become a fire hazard as they heat up trying to deliver power to the unit. To extend the cord you need a large capacity cable as measured in amps. Here's how to figure out what you need:
The “Smart Smoke” controller goes from 160-450F, with an internal sensor and electric auger maintaining that heat. The hopper holds a good 20lbs of pellet - enough for 10-20 hours of smoking. And it’s built from a sturdy stainless steel that feels solid and looks fantastic, with locking caster wheels keeping it secure while in use. It’s also backed up by a 3-year warranty.
Now, there are different materials that certain pellet grills are made from. Since steel is such a heavy duty and heavy item, some brands have opted in for more cost-efficient materials, such as a stainless-steel lid to remove some of the weight from the pellet grill. With that said, the interior grill gates are as equally important as the exterior. For example, some grill gates are made from an easy to clean porcelain material while some are designed from stainless steel to be more user-friendly and cost-effective. With that said, let’s discuss another important element to consider when it comes to a pellet grill.
The little cooking space is sufficiently sizeable to help you cook meat for a little gathering of individuals or a family. It can without much of a stretch hold 12 burgers, 2 chickens, 18 wieners and 3 rib racks advantageously. Generally on the off chance that you’ll be grilling for a bigger gathering, then you might need to consider a greater BBQ. Traeger BBQ 155.01 is composed of a side table for comfort when you have to place things on a surface. This grill is among many grills with a front mounted rack, yet in the event that you like a grill with a front shelving, simply ahead and get it.
Consistency is the key to having the best results. If you want to make a tender brisket, your cooking temperature should be close to 250 F during the entire 12-hour cooking period. The control board is responsible for precision. There are three types of controllers – PID multi-position, non-PID one-touch, and 3-position. Check out the different types of controllers for the one that is right for you.
You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.
Thanks Kevin. I am about to buy both a 5 burner gas grill and a smoker for a new bbq island. Rather than buy both, will one of these higher end pellet grills take the place of a traditional propane grill? I can apply the funds for the gas grill to a higher end pellet if it can really do double duty. It has to be able to cook burgers and dogs and steaks etc. Just like a gas grill though. Thoughts?
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This next video is great because it really talks about how solid the construction of the Rec Tec Grill Pellet Smoker is. You’ll note several times that the reviewer says how surprised he was at how heavy the lid of the cooker is. Folks, nothing… and I mean NOTHING cooks as well and as evenly as Heat Soaked Metal! That’s why cast iron is so prized for cooking ability! Also pay attention to the heat probe readings you see in this video. The one thing everyone who has used this pellet smoker says is that the Rec Tec Grill keeps actual temps where set temps read better than nearly any other pellet cooker out there.
The cleanout for both the pellets and ash is a huge perk to the grill. The patented “Easy Ash Cleanout” does not require the user to take apart the grill. Instead, they simply have to twist and dump the container. The 18lb pellet hopper is similarly an easy cleanout. The stainless steel also makes it easier to clean the grill because of the steel’s properties.
A: As one of the most frequently asked questions, consumers want to know if the grill comes with a grill cover to protect the grill. With that said, most brands do have a grill cover when it comes to the grill. However, it is important to always as the manufacturer if they include a grill cover with the purchase. In most cases, the grill cover is made from some of the best materials in the industry for durability and functionality.
Wood pellet grills are a great addition to any home because they combine everything you love about a smoker with a standard grill. Depending on the model that you buy, you can make smoked dishes like brisket and sausage at the same time that you make burgers, hot dogs and other dishes on the grill. These grills are great for family dinners in the summer and for parties and special occasion celebrations.
If you’ve ever wanted an 8 in 1 wood pellet grill that you can just “set and forget”, then this grill makes a perfect unit for you. It was the best smoker we’ve used in terms of hassle-free use which is why it had to be one of our top picks. Digitally-controlled, this smoker ignites the unit and uses a Smart Smoke Technology™ to heat it up from 160 to 450 degrees F. This pellet smoker comes with 513 square inch grilling area, plus a 2nd cooking rack! While it doesn’t have any auto/one-touch cleanup system, its auto-shutdown feature makes it worth the value.
My traeger has had some good moments but it very unreliable. I really do not enjoy cooking with it. I have no confidence in the temp readings and the smoke control. Every time I open the lid the temp drops like 200 degrees. I'll smoke at the "smoke" setting but as soon as I turn it to 225 it spikes to like 300-500 degrees. Wtf? I thought this POS was supposed to be a set it and forget it type smoker. Very unreliable. Temp fluctuates so much and if there is even a slight breeze the temps just go up and down up and down. The pellet feeder is garbage. It will all the sudden just start smoking like crazy because the pellets have jammed into the burner. Completely ridiculous smoker. I use it still but only when I can sit and watch the feeder. The guys comment below is true about the feeder always just using the middle pellets. I always have to check it and push the pellets to the center. Some simple engineering would change this. Never again will I purchase a traeger. There are much better options out there and better price.
OK. I’m rambling a bit. To your point regarding Traeger. I think that the models you can buy at big box stores (Costco etc) are OK. I still hear a few complaints about blistering paint etc. But… their Pro Series Models are a different story. The new management at Traeger has come a long way in their efforts to reaffirm the Traeger brand as a legitimate BBQ Pellet Smoker brand that everyone from the backyarder to competition pitmasters can get behind. To that end, they only allow specialty retailers carry the Pro Series models, which are built with a bit more heft and better PID controls, electronics, etc. You can find these at Ace Hardware stores, places like the Whiskey Bent BBQ Supply store we have here in Lakeland, FL (there is now one in Odessa, FL) as well. You can find a Traeger Pro model by going to http://www.traegergrills.com/dealers.
I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
When you think of a pellet smoker, what comes to mind is the rich taste of BBQ, better manipulation and convenience. These are exactly what the best pellet smoker should give you. To find out the best, among the many out there, you should think of various features. A burner that can give you control, comfort, long service, and great flavor in food is something a top rated pellet smoker should have. Let’s take a look at all the factors you should consider when making your purchase.
Or the fact that it lives up to its “Ultimate Tailgating Grill” moniker for all you campers out there. You need to watch your roast closely so you won’t have to finish your pork butt in the oven. It’s not quite a “set it and forget it” kind of smoker grill because you still have to make sure that there’s a steady supply of pellets so that it won’t shut down.
Our reviewers spent 12 hours testing a top-selling, budget-friendly pellet grill. To get the most comprehensive feedback possible, we had our testers take this grill for a spin and had them consider its most important features — from how much it can cook at a time to how easy it is to travel with. We've outlined the key pointers here so that you, too, know what to look for when shopping.