Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
My wife purchased this cooker for me for Christmas three years ago when I was working on the road. I had been a gas man for years and had converted to charcoal with great success and enjoyment. I built a UDS smoker and was really getting into the slow smoking with better temp control. Then my son ratted on me and told my wife that I had been drooling over a Yoder Pellet Grill. She surprised me to say the least as I would have never bought this unit myself. I've had several cars that cost less than this smoker! Wow. In person, this grill is build by people that love their job. The smoke flavor compared to a Weber kettle is more delicate than harsh. Temperatures are very even across the grill with warmer sides within an inch of the body of the grill. Being able to start it in two minutes and get to cooking in ten is very handy. Being able to run downtown without worrying about the temp is awesome. I've had it get a little lower than where I had set it, but not by more than 15 degrees. It has great reliability in any weather. We live in northern Montana and this thing just does what you want it to do. Great for making jerky, slow smoke, grilling, and baking. Wood fired cookies are one of our favorites. I've smoked cheese on it during the dead of winter at -15 degrees. Bacon...wow. If you have never had slow smoked bacon I feel sorry for you. Don't worry about not liking this unit after the purchase. I've thanked my wife more times than I can remember and I've received just as many compliments back from everyone who has sampled the food. Great job Yoder!
I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.
To your question regarding Traeger, I’ve not reviewed their grills of yet. I do know that Traeger as a company is taking steps to up their game some, as quality/reliability of their pellet grills has diminished over the last few years. The new CEO – Jeremy Andrus – they hired comes from the Skull Candy company and brought that headphone company from annual sales from less than $1 million to nearly $300 million. I know also that a few big hitters in the BBQ world are being contacted by Traeger to bring the brand back to its former prominence. You can read more about that here from the site of one of the company’s that now has an ownership interest in Traeger: http://www.trilantic.com/News_Story.aspx?StoryType=1&ID=56.
When you think of a portable smoker and grill, you think about basic features. But with the Tailgater by Traeger Grills, you get more than what most portable grills have to offer. At 300 sq. in., this portable grill is enough to cook decent and succulent dishes for small groups. It can even reach to a maximum 450 degrees F, so you’re never limited when it comes to the type of meat you want to grill or smoke. We loved its EZ fold legs, which make it easier to throw into the car trunk, ready for the next adventure.
This grill is mounted on a bracket with a sawhorse design with wheels that provide it mobility in all terrains. It has a steel construction with a powder-coated finish, giving it a great look and a sturdy body. It has a hopper capacity of 18 pounds but it’s enough to continuously cook and smoke food in its 380 sq. inches of cooking area. Its porcelain-coated grill grates give you a no-rust and non-stick cooking experience that you won’t forget.
Bought a Traeger Timberline 850. A lot of money but it's a great smoker. It has WiFire so you can cook based on their recipes right from your iPhone. The problem is with their recipes that aren't built into their app. Nobody proofreads the things so many of them are useless. Just one example - Santa Maria Tri-Tip: smoke for 4-5 hours. At what temperature? 165 F, 250 F, or 500 F? It makes a bit of a difference ! I suspect they pay people to write, and post recipes so the can say they have thousands of (what are actually useless) recipes.
The Rec Tec Bull is built for serious smoking. The stainless steel chamber doesn't have paint that will chip or peel, and the built-in Wi-Fi technology allows you to monitor your cook from anywhere in the house. And with two meat probes you'll have more flexibility when cooking different types of meals. The 40-lb. hopper and interior LED are features the backyard pros will love.
Ultimately, the Ranger and the Scout help round out the size range of Traeger’s grills, offering the company’s techy user-friendliness in a smaller package. But I’d hesitate to call them portable. Would I bring the Ranger on a car-camping trip or a day trip to the lake? Probably not. It’s the size of a large home printer and far too heavy to drag around in the woods; it also requires electricity. Plus, the grill area is too small to cook a full meal for a large group of people. That said, the compact footprint makes it ideal for space-constrained patio grillers who want something more than a simple hibachi.
I have been using wood fired pellet Traegers for over 10 years. I have over 400 BBQ trophies at my house competing with the best pellet grills. You got gas grills, everyone seems to have them, the problem is they don’t give any flavor. At the end of the day, you’re grillin' like a villain having a great time. Traeger BBQ Grills take my everyday and make it extraordinary with wood fired flavor goodness.
Revising Product review to include photos! Excellent size and performs better than hoped for. Doe great job of smoking meats. Did a 12hr Pork Butt last weekend, tasty. Ran into a snag lately with the smoke stack though. Installed a aluminum patio cover over our deck $5,000. Now when I use my Traeger, the smoke has only a few feet to rise due to new roof over it. If windy, smoke billows in circles, trying to escape. And smoke will race into sliding door when opened. Experimented and came up with cure that works 100% excellent! Home Depot for 25ft roll of 6" Flexible Aluminum Duct. The 6" size goes over the hat on top of Traeger stack, pull down a few inches, wrap aluminum foil around bottom to seal. Other end over end of deck rail. Tried to keep as straight as possible, then trimmed to fit when expanded. Works like a charm and solved problem. Now smoke goes out end of 8ft long alum tube and out from under roofline, up into the air. No more smoke trapped under deck. With the flex alum tube, I can place it on East, West or North deck rails for smoke direction. Just thought I would pass this along as it did not effect the Traeger at all. Actually most likely helps with keeping air draft from entering thru smoke stack.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.