I have had a Traeger Junior Elite for 4 years. In that time I have used it < 50 times. I have replaced a fan motor, a fuse, and now I have been trying to get a thermometer replaced. First time, the service guy dropped the ball and never sent it. Second time- the thermometer got sent around to multiple post offices. Third time, never got to me- apparently they sent it to the wrong address. Fourth time- still waiting. It's been 5 weeks now, and I cannot get the part, and have no idea if the part will fix the grill. Everyone in service has been polite, but incompetent as well. I have had 2 flash fires in the grill from the auger pushing too many pellets into the hot pot, the temperature fluctuates wildly. Save yourself the frustration: avoid Traeger at all costs!
I have the larger Traeger smoker and have really liked it but not from the start. I had issues with the heating unit but the Traeger help people managed to get my “mechanical blondness” through this and all is well. The assistance center people at Traeger weres super supportive so I’m a loyal fan today. One thing I suggested to Traeger, and all who have a Traeger smoker, is to make the grill surface in two parts so it fits into a dishwasher. I cut my grill in half allowing it to fit in my dishwasher. Easy peasy to clean now!
Though the Memphis Pro works great as a high heat, sear, and direct flame grill, I chose to do some IBP ribs and a couple all natural pork loins I picked up from the store. I won’t go into too much detail on the pork loin and rib prep here, suffice it to say that I was very impressed with the smoke output I got from this unit, which I filled with a full compliment of Cookshack Fruitwood Pellets.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
Hello John. Thank you for your comment and questions here! In short, you will not get the same smoke profile on a pellet smoker that you do with your BGE or PBC. That said, I do think there are some ways to mitigate this. Yes, I do feel the Smoke Tube and Mojo Cubes add smoke flavor that is detectable. Fred at Mojo Bricks does good work, and I recommend his products without reservation. This said, I have been happy with the smoke level I see in the pellet smokers I’ve used. Starting low does and ramping up later is a technique I’ve used with success when extra smoke is desired. The Rec-Tec grill gets high reviews across the board. I have no hesitation backing them, along with Green Mountain Grills. Both are made in China, but the companies have great customer service support and strong user communities. I believe each has a well-contributed Facebook group or two.
I have used Bradley, Masterpiece, Green Egg, New Braunfels, Oklahoma Joe, Weber and now Traeger. So there is some experience in these comments. The “set it and forget” it is a misnomer and should not be used with Traeger (or any smoker/grill.) With Pellet Drive before you buy Read up on Er codes. The worst is when the fire pot fills up with pellets because the fire can’t keep up with the auger push and the whole cook is ruined or delayed. You have to pull everything out and basically start over while your expensive prime brisket is trying to be saved in the oven. Doesn’t matter what the weather is or wind conditions. Doesn’t matter if you stare at it and stir the hopper continuously. It will happen. Customer support at first was well you are at fault (didn’t leave the lid open on fireup for exactly 2 to 4 minutes or didn’t vacuum out the firepot between every cook) which is crazy. Finally, after so many calls over the past 6 months they are trying to make it right. Problem is, DO NOT believe the “set it and forget it.” That does not exist with any good cook. I have replaced the controller the fan and now getting a new probe. Do not waste your money. Unless someone out here in BBQ land can give me a recommendation on a product that won’t do this stay away from Pellet Drive?
I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.
Now that we have covered the most important criteria to take into consideration when it comes to quality pellet grills, we wanted to share the cost and the value criteria and why we have included this on this list. Now, It is evident that the more costly the grill is, the better quality designed it will be and the better functions it will have. With that said, most grills that are costly have some of the top of the line premiere features available such as high-quality construction that is rust resistant and up to 600sq in. of grilling space.
I'm a certified BBQ Judge and found the following; The new portable Traeger Ranger seems to be not well thought out. All the cooking directions are for the large units and over cook everything in the smaller unit. All the pellet smoke is wasted, it is drawn out the back vent and very little ever reaches what you're cooking. They have a grease bucket on the back that is supposed to catch the grease but doesn't, Grease coats the inside of the bbq and runs down the sides and out of the grill landing on whatever you have the grill on. I've been using this Traeger Ranger since June 18, 2018.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.